Frequently Asked Questions

Need help? If you can’t find a solution here, email us your question!

Which languages are your comics in?

At the moment, most of our comics are in Ukrainian, but we’re working on English, Italian, and other language translations.

Where can I buy your comics?

You can purchase our comics on our website, from the Shop page.

How do I order comics from your website? 

Step 1: Go to “Shop”

Step 2: Choose the comic you like, for example, Nohalia nr1, press “Add to cart”

Step 3: You can now proceed to your cart by pressing the button on the top right of your screen. Check the quantity of the comics you’re ordering, insert a coupon code if you have any, and press “Proceed to checkout”

Step 4: Fill in your data (fields marked with a star are required). Check if all the data inserted is correct. Next make sure you’ve read the “Terms and conditions”, and have put a checkmark in the box. Now press “Confirm order”!

Step 5: Pay for your order using one of the available methods. If you have purchased a digital comic, it is now available for download on your profile page -> downloads. If you’re buying a physical product, our manager will contact you to clarify the delivery address and method. Pay attention: orders made after 17:30 (GMT+2) or during holidays will be processed on the following working day. During the pandemic, orders are sent once a week.

How can I cancel or add items to my order?

You can change or delete the comics to your order on the Cart page. After the purchase is conducted, no changes are available. If you want to buy more items, you’ll have to place a new order. To combine the orders, add a note or contact us.

How can I pay?

You can pay via PayPal. More payment methods will be added soon.

Where can I see what I have already bought?

You can see all the purchased products on your profile page, Just go to the Downloads tab.

How much does delivery cost?

The delivery cost depends on the final destination and method of delivery. Digital products’ delivery is free.

I own a comic shop. Can we cooperate?

To discuss cooperation opportunities, please contact us at fireclaw@fireclaw.co

When’s the new comic coming out?

We announce all the new comics and publications on our pages on social networks. Check the bottom of this page to find a link to the one you prefer.

If you couldn’t find an answer to the question you have in mind, please email us using the form on our Contacts page. We’ll be happy to help!