What information do we collect?
Fireclaw collects only personal information voluntarily provided by users. When a buyer provides us with information, it can usually include:
- Buying goods/services from our website
- Account registration
- Customer requests
- Technical support
Personal information may include your name, home address, telephone number, and/or e-mail address. Buyers of Fireclaw products/services provide additional information such as bank card number, its expiration date, and delivery address.
How does Fireclaw use your information?
The personal information we collect will allow us to fulfill your orders for goods/services, notify you of new goods, services and functions, and answer technical questions or complaints. We also use your information for internal analysis and demographic characteristics in order to adapt our products and ensure better compliance of goods to customers’ needs.
What informational support will I receive from Fireclaw Ukraine?
We may occasionally send you information about products, services, and promotions. We will always give you the opportunity to opt-out of these messages. We will also notify you of any changes related to the technical issues of using the website. We will send you a confirmation email when you register on our website. In order to resolve technical issues, we will provide support via email or phone.
Who collects my information?
How will my information be used?
When you interact with our company’s content on/via other sites, such as social networks, plug-ins or applications, we may ask you for access to certain information contained in your profile on certain social networks (for example, name, email address, photo, gender, date of birth, location, list of your friends, people you subscribe to and those who subscribe to you, your posts and ‘likes’) to organize content, or as part of the social networks’ application.
Personal data protection
Fireclaw collects personal information only to the extent necessary for our business purposes. We will use the tools necessary to ensure the security and integrity of the information you provide. Any information provided to us will remain unchanged and protected. We will store your personal information for as long as it takes to provide our services.